I have found that if I open Photos first, then unlock the iPhone before connecting it to the computer it tends to work better.

You can try this link from Microsoft for help, For some reason, the new Photos app in Windows 10 is a piece of crap when it comes to transferring photos. It’s on the whole time.Īny advice on how to transfer photos off of my phone? I have it set to never auto lock or time out, so my phone is not turning off or locking in the middle of it and stopping the transfer. I only have the basic 5gb iCloud storage which is full, so the remaining 50gb+ aren’t stored there. I have the “Download and keep originals” option checked under Settings -> Photos, so I don’t think they are all on the cloud it happens on both my desktop PC and my laptop, so it isn’t just one computer that is a problem

I’ve used multiple lightning cords, thinking it may be the cord I have about 7k photos stuck on my phone that I can’t get off. Every single time, after a handful of photos (sometimes a couple, sometimes a few hundred), it errors out and gives me the “Something went wrong…” error and it stops importing. Learn what to do if you can't import photos from your iPhone, iPad, or iPod touch to your computer.Ĭan’t transfer photos from iPhone to computer I’ve been trying off and on for years to transfer photos from my iPhone XR to my computer using the import feature from the Photos program on my Windows 10 computer. Photos and videos that you sync from your computer to your iOS device using iTunes can't be imported back to your computer. If you have iCloud Photos turned on, you need to download the original, full resolution versions of your photos to your iPhone before you import to your PC. You can add these videos to iTunes to play them in the correct orientation. When you import videos from your iOS device to your PC, some might be rotated incorrectly in Windows Photos app. Then, follow the steps in these Microsoft knowledge base articles to learn how to import photos to Windows Photos app:

You might also see a prompt on the iOS device asking you to Trust This Computer.

You might need to unlock your iOS device using your passcode.

Connect your iPhone, iPad, or iPod touch to your PC with a USB cable.

Importing photos to your PC requires iTunes 12.5.1 or later.

Make sure that you have the latest version of iTunes on your PC.

You can import photos to your PC by connecting your device to your computer and using Windows Photos app:

How to connect iphone to hp laptop